Why Us For Your Business Change
Any business change can be difficult to implement and sustain and especially during times of adversity and uncertainty.
It’s a process which takes time and careful planning and whether you do or don’t know the changes you want to make, you may not have the time or expertise available to implement your change plan and overcome resistance from those in your team who roadblock your change path.
You may have tried to make change in the past but then reverted back to the old ways because the changes did not work and it was easier to maintain the status quo. Yet, this will impact your recovery and growth or worse cause your business to stagnate or decline. Does this sound like your business?
As the former owner and Managing Director of my family retail & distribution SME, JEGS, I know the daily challenges you face and particularly now.
As an experienced change manager, I joined JEGS, after it was destroyed by fire a few months prior to the 2008 global economic crash. I experienced the challenges every SME owner has of keeping your team motivated, improving process efficiency, minimising costs and striving to continually deliver an excellent customer experience when cashflow is tight and the economic landscape uncertain.
In fact, 83% of SMEs fail to make business change stick, resulting in slow growth, stagnation or worse. Change management is a science and as an experienced business change enablement specialist, I take a pragmatic and empathetic approach in enabling you to make sustainable change in your business so it does not just grow but thrives.
After successfully rebuilding the business into a profitable award winning success and later selling it in a challenging retail environment, I have made it my mission to enable other SMEs to make successful, sustainable change in their business.
I work with SMEs across multiple sectors and industries including retail, distribution, wholesale, manufacturing and education. The change projects may be small such as implementing a process or system change, building an effective team, changing marketing best practice or coaching individuals to more readily adopt and adapt to change.
It can also be large scale or business wide , such as, creating a client centric business, changing your business culture change or automating and simplifying all your business processes to improve your customer delivery.
We help your business using our 3 step approach
1. ENGAGE – with you and your team to understand your business challenges, any resistance and devise your change plan
2. ENABLE – you to implement the change by being there every step of the way
3. ACHIEVE – your desired outcomes by reinforcing the changes and embedding it into your business culture so it becomes the norm.
If you want to learn more without making a firm commitment contact us for a chat or free consultation.
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Putting our clients at the heart of everything we do and providing a first-class customer experience
Providing value by only recommending strategies and tactics which provide measurable results
Speaking a language our clients understand and keeping it simple
Doing what we say we will do and never over committing
Showing respect to our clients and working at a pace which is comfortable for them and their business needs